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 Resume for Kris Pounders
EXPERIENCE
Distinctive Designs International
Manager of Technology Services
Independent Computer Services Inc.
Network Support Engineer
PawnMart Inc.
Manager of Technology Services
The Home Depot
Senior Systems Engineer
Arthur Andersen
Systems Engineer
Caterpillar
Technical Analyst
Computer Exchange
Operations Manager
R & M Engineering
Technical Consultant
Additional Information
• Proficient with PC workstation/server hardware configuration, installation, and troubleshooting within a LAN, WAN,& mobile enviroment.
• Six Sigma methodologies
• 10+ years of vendor management
• Migration & Deployment Expert (OS & Applications)
• Developed, managed, and provided all marketing plan services for multiple e-commerce websites.
• Experienced in the creation, development, and maintenance of technical and project documentation.
• Experienced in Tier 3 network administration/engineering.
• 15 years of experience in the technology industry providing excellent customer service.
EDUCATION
Professional:
CompTIA Certified,
A+ Certified Technician, Project+.
IBM PC Institute
IBM Warranty Basics for Technicians, IBM Warranty Basics for Administrators, IBM Mobile Systems.
Project Management Institute
PMP Project Management Professional: Completing coursework.
SkillPath
Project Management Basics & Advanced, Managing Multiple Projects, Time Management, Managing Project Resources.
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